Privacy Policy

Welcome to Morara Home Furniture. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and delivery address.
• Payment Information: Payments are processed securely through third-party providers such as M-Pesa and Pesapal.
• Communication Data: Messages sent via forms, WhatsApp, or customer support.
• Account Information: Login credentials and account preferences.

• Process and fulfil orders.
• Provide delivery updates and order confirmations.
• Offer customer support.
• Improve our website and services.
• Send marketing communications with your consent.
• Detect and prevent fraud.

We do not sell or rent your personal information. We may share information only with:

• Delivery partners for order fulfilment.
• Payment processors for secure transactions.
• Service providers supporting our operations.
• Authorities when legally required.

We apply appropriate technical and organisational measures to safeguard your data. However, no online system is completely secure, and absolute security cannot be guaranteed.

You have the following rights regarding your personal data:

• Access your personal information.
• Request corrections to inaccurate data.
• Request deletion of your data.
• Opt out of marketing communications.
• Withdraw consent where applicable.

We use cookies to enhance functionality, remember preferences, and analyse traffic. You can manage your cookie preferences via your browser or our cookie settings page.

We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated revision date. We encourage you to review this page regularly.