Legal
Terms of Service
Last updated: January 10, 2026
Acceptance of Terms
By accessing and using the Morara Home Furniture website, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
Products and Services
We strive to display our products as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect actual product colours. All products are subject to availability, and we reserve the right to discontinue any product at any time.
- Product images are for illustration purposes and may vary slightly from actual items.
- Dimensions and specifications are approximate and may have minor variations.
- Prices are subject to change without prior notice.
Orders and Payment
- All prices are displayed in Kenyan Shillings (KES).
- Payment must be made in full before order processing (except for Cash on Delivery).
- We accept M-Pesa, Pesapal, and Cash on Delivery payment methods.
- Orders are subject to product availability and payment verification.
Delivery
- Delivery fees are calculated based on your location.
- You are responsible for ensuring accurate delivery information.
- Someone must be present to receive the delivery.
- Please inspect items upon delivery and report any damage immediately.
Returns and Refunds
- Returns must be initiated within 7 days of delivery.
- Items must be unused and in original packaging.
- Custom or made-to-order items cannot be returned.
- Refunds will be processed within 14 business days.
User Accounts
- Maintain the confidentiality of your account credentials.
- Be responsible for all activities under your account.
- Provide accurate and complete information.
- Notify us immediately of any unauthorised use.
Intellectual Property
All content on this website — including text, graphics, logos, images, and software — is the property of Morara Home Furniture and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Morara Home Furniture shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our website or products.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Kenya. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Kenya.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes your acceptance of the updated terms.
Questions about these terms?
Get in touch and we'll be happy to help.